At Illya Retreats, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when engaging with our services, website, or communications.
Information We Collect
We may collect personal information that you voluntarily share with us, such as your name, email address, phone number, booking details, preferences, and any other information you provide when contacting us or using our services.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide and manage our retreat services and bookings
- To communicate with you about reservations, updates, or special requests
- To personalize your experience and respond to your specific needs
- To send newsletters, promotional updates, or retreat announcements
- To improve our services, offerings, and customer experience
- To perform internal analytics and administrative functions
How We Protect Your Information
We implement appropriate physical, digital, and organizational safeguards to help protect your personal information from unauthorized access, misuse, or alteration. While no method is entirely foolproof, we make every reasonable effort to keep your data secure.
Information Sharing
We do not sell or rent your personal data. We may share information with trusted service partners who assist in operating our retreats and providing support. These partners are required to handle your information with confidentiality and care.
Opt-Out Instructions
You may choose to stop receiving promotional emails or newsletters from us at any time. To opt out, simply reply to any of our messages with “Unsubscribe” in the subject line, or send a request to [email protected]. Please allow a few days for the change to take effect.
Data Retention
We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or for other legitimate business reasons.
Your Rights
You may request access to the personal information we hold about you. You also have the right to request corrections or deletion of your data. For any such requests, please contact us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected here with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
[email protected]